Refund policy
Return & Refund Policy
Last Updated: 14/02/2025
Thank you for shopping with Ascend Beauty. We appreciate your support and are committed to providing high-quality online courses and digital products. Please read our return and refund policy carefully before making a purchase.
All Sales Are Final
Due to the nature of digital products, including online courses and free downloadable content, all sales are final. Once a purchase has been completed, we do not offer refunds, returns, or exchanges under any circumstances.
Non-Refundable Products
Our digital products, including but not limited to:
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Online courses
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Training materials
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Downloadable guides, templates, or other resources are non-refundable and cannot be exchanged or returned after purchase.
Course Access & Technical Issues
If you experience any technical issues accessing your purchased course or downloadable product, please contact us at richelle@ascendbeauty.com.au with details of the issue. We will work to resolve any access problems as quickly as possible.
Chargebacks & Disputes
By purchasing from Ascend Beauty, you acknowledge and agree to our no-refund policy. Initiating a chargeback or dispute for a valid purchase may result in the suspension of your account and access to any previously purchased products.
Policy Updates
We reserve the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page with an updated revision date.
For any questions or support inquiries, please contact us at richelle@ascendbeauty.com.au.
Thank you for your understanding and support!
Ascend Beauty